American Outdoor Grill stainless steel burners are warranted for 15 YEARS.
All other American Outdoor Grill parts are warranted for 10 YEARS.
Except as noted below, American Outdoor Grill ignition systems (excluding batteries), accessories (including sideburners, motors, and thermometers), and flavor grids are warranted for one year from the date of purchase.
PLEASE KEEP A COPY OF YOUR EMAIL CONFIRMATION FOR PROOF OF PURCHASE
This warranty applies to the original purchaser and to single family residential use only. It commences from date of purchase, and is valid only with proof of purchase.
This warranty does not cover parts becoming defective through misuse, accidental damage, electrical damage, improper handling, storage, and/or installation.
Product must be installed (and gas must be connected) as specified in the instructions or operator’s manual, by a qualified professional installer.
Accessories, parts, valves, remotes, etc., when used must be Peterson Co. product.
This warranty does not apply to rust, corrosion, oxidation, or discoloration, unless the affected component becomes inoperable. It does not cover labor or labor-related charges.
This warranty specifically excludes liability for indirect, incidental, or consequential damages.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.
This warranty gives you specified legal rights, and you may have other rights that may vary from state to state.
To place a warranty claim for your AOG product purchased through www.AmericanOutdoorGrillShop.com, please visit the following link: Warranty Claims Form
Please note that we are an independent retailer, and NOT the manufacturer.
If product was purchased from this webstore and is experiencing warranty related issues, click the Continue button.
If product was NOT purchased from this webstore, click the Cancel button. *** Please contact your retailer or product manufacturer for warranty support. Claims must be submitted to the manufacturer by the retailer on record, or the end-user. We are not the manufacturer. ***